Marketing & Telesales
Marketing & Telesales
Customer relationships are built and nurtured through the efforts of every customer interaction your team has. When your marketing, sales, and service teams are on the same page, your customers have seamless experiences with your brand.
CommTrak provides numerous methods to communicate to your customers, and they are designed to enable you to carry a consistent marketing message.
Branding
Your brand is unique, and the way you connect with your customers should reflect that. Customise your customer-facing communications across CommTrak to ensure you maintain a consistent message to your customers.
Email Marketing
We all know email communication provides an impressive ROI when executed correctly, and with CommTrak’s extensive customer and contact profiling, you can effectively manage your lists and segment your customer base.
Catch your customers’ attention and share important information with attractive templates. Visible campaign history and detailed results tracking lets you report on campaign success, and easily follow your interactions through leads and sales.
Integrations with Mailchimp lets you share data to simplify campaign distribution, view more detailed reporting and allows for safe sending.
Telesales
With CommTrak, you can generate internal or external lists of opportunities to drives sales campaigns and extend your reach.
Target customer segments with a wide range of telesales tools, and track results using extensive reports and interactive dashboards.
View dashboards showing the results of your sales teams contacts, and measure their success rates.